Refund Policy
Last updated: April 2026At UpvoteWorld, we stand behind our services. If something goes wrong with your order, we are committed to making it right with a full refund or re-delivery.
1. Our Guarantee
We provide a 100% money-back guarantee if your order is not delivered as promised. We take every order seriously and want every customer to be satisfied with our service.
2. Eligible Refund Cases
✅ You are eligible for a refund in the following cases:
- Order was not started within 24 hours of placement.
- Order was not delivered to the specified quantity.
- Significant drop in upvotes within 7 days of delivery (we will investigate).
- Duplicate charge or technical payment error.
- Service was unavailable and order could not be fulfilled.
3. Non-Refundable Cases
❌ Refunds will NOT be issued in the following cases:
- Order has been successfully delivered as requested.
- You provided an incorrect or private Reddit link.
- Your Reddit account or post was deleted, banned, or made private after ordering.
- For Post/Comment Downvotes: the post/comment was older than 24 hours at the time of ordering.
- Change of mind after order has started processing.
- Account balance top-ups (unused balance is non-refundable).
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact us within 7 days of your order date.
- Provide your Order ID and a description of the issue.
- Contact via Telegram @kiemmsh or create a Support Ticket.
We will review your request and respond within 24 hours.
5. Refund Process
Approved refunds will be:
- Credited back to your UpvoteWorld account balance, OR
- Refunded via the original payment method (processing time may vary).
Cryptocurrency refunds may be subject to network fees.
6. Re-delivery Option
In some cases, instead of a refund, we may offer to re-deliver your order at no additional cost. We will always discuss the best solution with you.
7. Contact Us
For refund requests or questions about this policy:
- Telegram: @kiemmsh
- Support Ticket: Create a ticket